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The extent to which Dr Goel understood your personal circumstances
The extent to which Dr Goel made you feel comfortable
Dr Goel's personal manner (courtesy, respect, sensitivity, friendliness)
Dr Goel’s listening skills
Dr Goel spent adequate time with me
Dr Goel’s explanation of your medical condition
Dr Goel's explanation of the purpose of tests and treatment proposed
Dr Goel’s explanation of side effects of procedures, tests and medications
The extent to which Dr Goel involved you in decisions
Technical skills of Dr Goel (thoroughness, carefulness, competence)
How prepared (records and educational materials available) the reception staff and Dr Goel were for your visit
